Return Policy
Amtech Systems Return Policy for Google Merchant Center (Pakistan)
Clear and concise return policies are essential for building trust with customers and complying with Google Merchant Center guidelines. Here's a sample return policy tailored for Amtech Systems in Pakistan:
Returns & Refunds
We at Amtech Systems strive to provide you with complete satisfaction for your purchases. If you're not entirely happy with your order, we offer returns and refunds under the following conditions:
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Return Window: You have 14 days from the date of delivery to initiate a return.
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Eligible Products: Most new, unopened, and unused items purchased from Amtech Systems are eligible for return. Exceptions may apply to specific products or categories (mentioned below).
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Original Condition: Returned items must be in their original packaging with all tags and manuals intact. Any used or damaged items may not be eligible for a full refund.
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Return Costs: The customer is responsible for covering the return shipping costs. We recommend using a tracked shipping service for your own protection.
Exceptions to Return Policy
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Software Products: Opened or downloaded software products are generally not eligible for return due to licensing restrictions.
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Custom-Configured Products: Products specifically configured or customized to your specifications may not be eligible for return.
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Used or Damaged Items: Items showing signs of use or damage beyond factory inspection may not be eligible for a full refund.
Refund Process
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Initiate Return: Contact Amtech Systems customer support within 14 days of delivery to initiate a return. We'll provide you with a Return Merchandise Authorization (RMA) number and instructions.
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Return Shipment: Pack the item securely in its original packaging and include the RMA slip. Ship the item back to the designated Amtech Systems address using a tracked service.
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Refund Processing: Once we receive and inspect the returned item, we'll initiate your refund within X business days (specify your processing timeframe). Refunds will be issued to the original payment method used for the purchase.
Warranty Claims
Products sold by Amtech Systems may come with manufacturer warranties. For warranty-related issues, please refer to the product's warranty card or contact the manufacturer directly.